At UZY, we are committed to ensuring a seamless shopping experience for our customers worldwide. As the official website for UZY disposable vapes, we ship our products globally with care and efficiency. However, international shipments may occasionally face customs-related delays or inspections, which are beyond our control.

In the rare event that your order is held or seized by customs, please rest assured that we’ve got you covered. We will promptly offer to reship your order or provide a full refund, depending on your preference. While such incidents are uncommon, we prioritize your satisfaction and peace of mind.

If you have any questions or concerns about your order, feel free to contact us at info@uzyvape.com. Our team is here to assist you every step of the way!